Thinkorswim stuck on installing updates is a common problem on both Windows and macOS systems, and it can be frustrating to deal with. However, you can try simple solutions to fix the problem. This guide will provide a practical method to resolve the stuck Thinkorswim update issue.
How to Fix Thinkorswim Stuck on Installing Updates?
Method 1: Force Quit ThinkorSwim program
On Windows:
- Open Task Manager. (Ctrl + Shift + Esc)
- Under the “Processes” tab, right-click on the ThinkorSwim program and select “End Task.”
On Mac:
If you are a Mac user, follow these steps to force quit the ThinkorSwim program.
- Press these three keys together: Option (or Alt), Command, Esc (Escape).
- Select ThinkorSwim and Select Force Quit.
Restart your computer after force quit, and then rerun the Thinkorswim program.
Method 2: Go to the ThinkorSwim directory and delete the USERGUI folder.
If the Force Quit ThinkorSwim program doesn’t work, delete the USERGUI folder in the ThinkorSwim directory.
On Windows:
- Go to Local Disk (C:) > Program Files > Thinkorswim
- Locate the Folder called USERGUI.
- Delete the USERGUI folder.
- Restart your computer and then rerun the Thinkorswim program.
On Mac:
- Go to Application > Thinkorswim.
- Find the USERGUI folder and drag it into the trash icon.
- Empty all of the trash on MacOS.
- Restart your computer and then rerun the Thinkorswim program.
Note: Deleting the USERGUI folder won’t delete any data. Your ThinkorSwim data, including charts, custom scripts, and everything else, will remain unchanged.
For more efficiency while using Thinkorswim, you can also learn about Thinkorswim hotkeys to make your trading faster and more convenient.
Conclusion
ThinkorSwim updates are typically applied during weekends, although some users may encounter issues on Monday mornings. If you’re experiencing this issue, you’re not alone.
However, you can try simple solutions to fix the problem and return to trading smoothly. This guide provides a practical method to resolve the stuck Thinkorswim update issue so you can get back to trading without delays.
It’s rare for ThinkorSwim to get stuck while updating its software, but you know how to troubleshoot it if it does.
The only thing that works for me is to go to think or swim on menubar, click about and then start another instance of TOS and it works every time. However the black startup box remains behind everything which is annoying.